Terms & Conditions

The Brassica Capital App (herein after referred to as “App, Brassica or Brassica App”) is governed and guided by the rules and regulations as outlined herein and shall be amended from time to time and these rules and regulations including updates made to them are binding on all who use  the Brassica App.

1.    The Agreement

These Terms and Conditions (“Terms”,  Terms and Conditions, Terms of Use, Terms of Service) govern your (you, user, customer, client, investor)  relationship with the Brassica App as operated by Brassica Capital Limited. This Terms and Conditions comprises all terms of use in this document, all directives, instructions, and terms on the BrassicaCapital App and any other terms and conditions that Brassica Capital Limited may make available to client. This terms of use is in two parts – Abridged and Full.It is important for you to read and understand these Terms and Conditions in full. You can only access and use the Brassica App if you accept these Terms and Conditions. By accepting or using the Brassica Capital App you agree to be bound by these a) Terms & Conditions and b) Data Protection and Privacy Notice.Brassica Capital Limited reserves the right to make changes to and update “a” and “b” to meet statutory, regulatory, contractual, business, customer requirements and any other requirement thatBrassica Capital Limited deems fit. If you disagree with any part of theseTerms and Conditions, then you cannot access theBrassica Capital App for purposes of investment.

2.    CreatingAn Investment Account

2.1. Before client sets up an investment account, client must first accept this terms and conditions.Failure to accept these terms of use would mean client cannot create their investment account

2.2. Client must select account type (eitherIndividual Account, Joint Account, or In-Trust- ForAccount)

2.3. Client can open and run different account types concurrently.

2.4. Individual Account is opened and run by one client  only.

2.5. Joint Account can be held by more than one client.

2.6. In-Trust-For Account is opened and run on behalf of minors (persons who have not attained the legal age of 18.

2.7. For a client to set up their investment account, client must select a tier.

2.8. There are 3 tiers on the Brassica App for clients to select from.

2.8.1. Resident Ghanaians can run all  three tiers can be run by resident in Ghana only.

2.9. Read full document to understand all terms and conditions relating to investment account creations.

DATA YOU GIVE
DATA 
WE COLLECT
ACTION

You request a demo of Bearer

We call you

You use Bearer

You receive emails from us

You chat with us for customer support

You opt-in to marketing messages

3.   Source of Fund

3.1. Read the full Terms of Use to know all terms and conditions that relate to your source of fund on the App

4.   Account Mandate

4.1. To authorize redemption from any account, clients will be asked to enter a six-digit number which they created under account mandate in the investment account creation process.

4.2. For individual account, redemption shall be authorized by the owner of the account only and by entering the six-digit number.

4.3. For joint account, redemptions shall be authorized by both parties to the account. One person initiates the redemption by submitting it to the other party who then approves by way of entering the six-digit number.

4.4. Redemption for In – Trust – For account shall follow the same procedure as that of individual account in 4.2 above.

4.5. Read the full Terms of Use document to know the terms and conditions that apply to change of account mandate.

5.   Redemption Account

5.1. To be able to withdraw your investment (redemption), client must onboard  either a mobile money account (momo account), or a bank account or both.

5.2. Client can only have one of each redemption  account type.

5.3. In setting up a redemption account (whether mobile money or Bank), client will be sent a code to client’s phone number that was used to setup account on the app in case of setting a bank account.For mobile money account  the code will be sent to the mobile money number.

5.4. This helps Brassica Capital Limited confirm that the owner of the redemption account is the owner of the account on the Brassica App.

5.5. The account must be in the name  at all times  setting the account  on the Brassica App.

5.6. Read full the full Terms of Use document to understand all terms and conditions  relating to change of account mandate.

6.   Mutual Fund Terms and Conditions

6.1. In order to create the investment account, client must ACCEPT the terms and conditions  relating to the mutual fund they have selected to be on. Click here to read Mutual Fund Terms and Conditions.

7.   Direct Top

7.1. In order to fund their investment account, client can do direct top from their source(s) of fund that were added to Brassica App.

7.2. Once shares are purchased, client will get an SMS that shows the total amount of shares bought .

7.3. Client can top up their investment account either through a mobile money account or bank account.

7.4. Client can make direct top-ups using only the Brassica App.

7.5. All security measures applied by service providers of both mobile money and banking services still apply to your accounts on the Brassica App in the process of doing direct top- ups.

7.6. Read full the full Terms of Use document to learn more about the terms and conditions that relate to direct top-up.

8.   Redemptions

8.1. Client can withdraw the gain generated on their investment or can withdraw gain plus contributions (deposits) on their investment account.

8.2. Client can only withdraw money from their investment into the redemption account (mobile money account or bank account) which they added.

8.3. The account (mobile money or bank account)into which clients is redeeming or withdrawing their investment MUST be owned by client.

8.4. The total amount client is withdrawing cannot exceed the total of the current balance on the account.

8.5. By clicking the “Redeem Now” button on the redemption page of the Brassica App, client has initiated a redemption process.

8.6. Read full Terms of Use to know and understand all the terms and conditions relating to  redemption.

9.   Performance

9.1. To enable client, track the performance of their investment, the Brassica App has section designated for “Performance.”

9.2. The performance section displays total investment, a line graph and fund information which includes Fund’s Net Asset Value, Fund Price, and Fund Growth.

9.3. To be able to view client’s total investment, client will be required to enter their account mandate.

9.4. Client has a maximum of three (3)  attempts in entering their account mandate to view their total investment.

9.5. Read full Terms of Use to know and understand all terms and conditions relating to view.

10.   Statement

10.1. Client can request a statement on their account from the Brassica App.

10.2. Statement can either be a mini  report (a report over a short period of time) or a  Detailed one   (report over a longer period of time).

10.3. Request for mini  statement will be processed by Brassica Capital Limited  instantly

10.4. Detailed Reports shall be delivered instantly upon submission

10.5. Processed statement shall be sent as a notification to the Brassica App and as a downloadable PDF document ” section of the App and a notification shall be sent to client via the App.

10.6. Processed statement shall be sent via in-app and/or email.

10.7. Client can download the statement onto their phone.

10.8. All statement shall be password protected.

10.9. Brassica Capital shall send quarterly statements to client via email, in-app, or any

11.   Round-up

11.1. Round-up is a feature on the Brassica App that enables deposits to be made effortlessly. The feature works such that an amount of money (fixed or variable        willingly chosen by client) is always deducted from client’s source of fund with Brassica Pay Limited (i.e., on the Brassica Pay side of the Brassica App).

11.2. This deduction from client’s source of fund is done anytime client performs a transaction on the Brassica Pay side of the App.

11.3. Please read full terms and conditions on Round up.

12.   Investment Account Closure

12.1. In the event that client wants their investment closed, client must send a formal either via a call or email to Brassica Capital Limited address at: info@brassicagroup.com or           send a letter to Brassica Capital Limited at: 2nd Floor, Sky Light Square, Osu Badu St, Accra.

12.2. Read the full Terms of Use to know all terms and conditions relating to closure of an investment account.

13.   Confidentiality

13.1. Any information whether personal or non personal, obtained from client in signing up for and using the Brassica App shall be used purposely for running the investment      account and shall not be disclosed to any third party without prior consent by client.

13.2. Brassica Capital Limited shall without consent from client share client information with any security service or any entity deemed fit by law to have such information for  purposes of preventing and investigating fraud and any other matter that the law may prescribe.

14.   Sanctions

14.1. Any abusive and/or fraudulent use of the Brassica App and any false declaration will be punishable by the laws of Ghana.

14.2. Any costs whether monetary or non monetary incurred by us as a result of your abusive and/or fraudulent use of the Brassica Capital App will be borne by you.

14.3. Any transactions or actions from you through the Brassica App triggering a malfunction of our systems and requiring technical intervention will be charged to and            borne by you.

15.   Client Responsibilities

15.1. It is the responsibility of the client to ensure that they provide accurate information personal and non personal) to Brassica Capital Limited through the Brassica App. To  this end, the client undertakes to Brassica Capital Limited that any information   provided is true and accurate and that client is obligated to provide any additional formation failure of which shall result in the suspension or closure of client’s account.

15.2. Client is responsible for paying all fees, charges and taxes on any transaction that are conducted on both the Brassica Capital side of the Brassica App whether these were     made by you or someone else with or without your authority or knowledge.

15.3. You must not use the Brassica App to commit any offense – Fraud and Money Laundering and any other financial offense that is not allowed under the relevant laws of the country or contravenes the Electronic Payment Act 772 and the Money Laundering Regulation of Ghana, 2011.

15.4. In case of any complaints regarding the use of the Brassica App, client must lodge the said complaints within thirty (30) calendar days from the date of detection of the      anomaly.

15.5. Client can use one of the following media in lodging any complaints: 1) An email to the  Brassica using info@Brassicagroup.com 2) by calling our Call Center. Customer must comply with any instructions issued by Brassica Capital Limited from time to time for the use of the Brassica App.